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Shipping & Returns

Women Shoes online Sale: 
--We are committed to your complete satisfaction. Before enjoying easy return policy, you must contact us with returning shipping address before sending the items back. All items sent back to us must be in their original condition. All ordered items are the right items you pick here. We promise you of the right order package. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments. All returned merchandise should be sent to the shipping address we email you after you get contact us!

--We will accept exchanges for a different size or color within 15 days after you receive your parcel. Please contact us with your Order ID and one of our customer service staff will help you. If you would like to exchange items to a different style, you would have to return your items for a refund and place a new order for the style you prefer. You must contact us before sending the items back. We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. 

--Cancellation of an order before the order has been dispatched, will incur cancellation fee, We process all orders as quickly as possible, so we are not always able to cancel an order after it is placed.-